Frequently asked questions for daily rates and drop and shops…

1. How old do kids have to be to play at Fun4kidz?
Our playground is appropriate for kids once they can walk. Our structure is built to hold adults so anyone can play in it. If you are using our drop and shop service, all children must be at least 4.5 years of age.

2. What should my kids wear to play?
All kids should wear comfortable clothing as that is easiest for them to navigate through the playground. Longer pants are better than shorts so you don’t stick going down the fast slide.

3. Does your location have wheelchair and stroller access? 
Yes. There are elevators located in the mall for your convenience.

4. Can I bring my own food and drinks into the facility? Do you sell food and drinks?
Yes, you may bring in your own food and drinks. We have a small selection of snacks, drinks and candies for sale.

5. Can I bring food or drinks into the playground?
No. We ask all children and adults refrain from eating and drinking in the playground. This is for sanitary purposes. All drinks and food must remain in the seating area only. This applies to the toddler area as well.

6. Can I drop my child off? 
Yes, if they are at least 4.5 years old. For drop and shop, the child can only be left a maximum of 2 hours and you must stay in the mall while they are here. You cannot leave the mall under any circumstance. The child must be able to play independently in the playground. To use this service, you need to have a Canadian or American cell phone in case we need to reach you.

7. What type of security measures do you have in place? 
When you purchase an admission ticket, each child and adult entering the facility are given a wristband. For Drop and Shop, each child’s wristband has the parent’s phone number in case we need to call them. When a child is dropped off, the parent is issued a wristband that matches their child. This is needed for pick up. If the parent does not have the wrist band we would need to see photo identification from the parent. Only the parent that dropped the child off, can pick up the child. We monitor the entrance to ensure that no children run out on their own. When a child is here with their parent, it is up to the parent to supervise their child at all times.